What do I do if I can't pair my MW75 headphones to my device?

We understand how frustrating it can be when your headphones are not pairing properly. The following step-by-step instructions should resolve most pairing issues.

  1. First, make sure the headphones are charged.  
  2. Cycle the MW75 power  OFF and then back ON.
  3. Turn the Bluetooth® OFF, then ON again on the source device.
  4. Turn OFF the Bluetooth feature on any other device that is paired with the headphones (phone, computer, etc.).
  5. Hold Power/Pairing button down for 4 seconds to enter pairing mode.
  6. Make sure “M&D MW75” is selected in the Bluetooth device list. 
  7. If the above doesn't work, please try a factory reset.