1. Master & Dynamic
  2. Earphones
  3. MW08 Sport
  4. Troubleshooting

How do I perform a factory reset on my MW08 Sport True Wireless Earphones?

To reset your MW08 Sport True Wireless Earphones:

  1. Remove the Left earphone from the case (leave the Right earphone in the case for now)
  2. Quickly press VOL+ on the Left earphone 6 times, holding on the 6th press until you hear the voice prompt announce "factory reset" on the Left earphone
  3. Remove the Right earphone from the case
  4. Quickly press the Multi-Function button on the Right earphone 6 times, holding on the 6th press until you hear the voice prompt announce "factory reset" on the Right earphone
  5. Put both earphones next to each other
  6. The earphones are paired to each other when the LEDs stop flashing and start "breathing" as they do when placed into pairing mode

   MW08-7.png

 

If you're still experiencing issues after completing the factory reset, please submit a ticket, and one of our representatives will be able to assist you further.