Master & Dynamic guarantees this product against defects in materials or workmanship for a period of one year from the date of original purchase on our website or from an authorized Master & Dynamic retailer or reseller. As an exception to this warranty period, batteries are guaranteed for proper functioning for a period of one year from the date of original purchase. Defective batteries are covered by Master & Dynamic’s Limited Warranty but battery wear from normal use is not covered.
If returned within the warranty period, Master & Dynamic will, at its discretion, either repair the defective product or replace it with a repaired or refurbished product of the same model and specifications, subject to availability. If an identical replacement is unavailable, Master & Dynamic may offer a replacement of equal or greater value or provide a gift card as determined by Master & Dynamic. This limited warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect, incidental, or consequential damages that arise from the use of this product.
EXCLUSIONS & LIMITATIONSMaster & Dynamic’s Limited Warranty does not cover normal wear and tear, including scratches, discoloration, or minor peeling that does not affect product functionality. Battery degradation from regular use is not covered beyond the guaranteed one-year functionality period. Additionally, this warranty does not cover physical damage caused by misuse, accidents, or exposure to extreme conditions, including but not limited to water damage, heat damage, or drops. Unauthorized modifications, repairs, or disassembly will void the warranty. Replaceable components, such as ear pads and cables, are covered only in cases of proven manufacturing defects and will be replaced only once during the warranty period. Loss or theft is not covered.
If you have purchased an Extended Warranty or Accidental Damage Protection Plan through Clyde or XCover and are looking to make a warranty claim, click here.
If a product is replaced under warranty, the replacement unit will be covered for the remainder of the original warranty period or for 60 days from the date of replacement, whichever is longer.
RETURNS & PROCESSING TIMEThe serial number and proof of purchase are required in order to enact the warranty for products purchased on our website or from an authorized retailer or reseller. This policy is also applicable to products received as a gift. Customers must return the defective product before a replacement is issued. Once received, the unit will be evaluated, and a repair or replacement will be processed within 10 business days.
If an exact model replacement is unavailable, customers may receive a comparable replacement or a gift card in an amount determined by Master & Dynamic to be used toward a future purchase.
LIMITED EDITION AND CUSTOM PRODUCTSFor limited-edition or customized models, if an identical replacement is unavailable, Master & Dynamic will issue a gift card in an amount determined at its discretion, rather than a refund.
LEGAL AND CONSUMER RIGHTSThis Limited Warranty gives you specific legal rights, which may vary by jurisdiction. Master & Dynamic reserves the right to modify or update this warranty policy at any time without prior notice.
If you believe your product is defective within the warranty period, please contact us at support@masterdynamic.com with your serial number, proof of purchase, and return shipping address to begin the claim process.
Master & Dynamic guarantees this product against defects in materials or workmanship for a period of two years from the date of original purchase from an authorized Master & Dynamic retailer or reseller, in the European Union. Defective batteries are covered by Master & Dynamic’s Limited Warranty but battery wear from normal use is not covered.
If returned within the warranty period, Master & Dynamic will, at its discretion, either repair the defective product or replace it with a repaired or refurbished product of the same model and specifications, subject to availability. If an identical replacement is unavailable, Master & Dynamic may offer a replacement of equal or greater value or provide a gift card as determined by Master & Dynamic. This limited warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect, incidental, or consequential damages that arise from the use of this product.
EXCLUSIONS & LIMITATIONSMaster & Dynamic’s Limited Warranty does not cover normal wear and tear, including scratches, discoloration, or minor peeling that does not affect product functionality. Battery degradation from regular use is not covered beyond the guaranteed one-year functionality period. Additionally, this warranty does not cover physical damage caused by misuse, accidents, or exposure to extreme conditions, including but not limited to water damage, heat damage, or drops. Unauthorized modifications, repairs, or disassembly will void the warranty. Replaceable components, such as ear pads and cables, are covered only in cases of proven manufacturing defects and will be replaced only once during the warranty period. Loss or theft is not covered.
If a product is replaced under warranty, the replacement unit will be covered for the remainder of the original warranty period or for 60 days from the date of replacement, whichever is longer.
RETURNS & PROCESSING TIMEThe serial number and proof of purchase are required in order to enact the warranty for products purchased on our website or from an authorized retailer or reseller. This policy is also applicable to products received as a gift. Customers must return the defective product before a replacement is issued. Once received, the unit will be evaluated, and a repair or replacement will be processed within 10 business days.
If an exact model replacement is unavailable, customers may receive a comparable replacement or a gift card in an amount determined by Master & Dynamic to be used toward a future purchase.
LIMITED EDITION AND CUSTOM PRODUCTSFor limited-edition or customized models, if an identical replacement is unavailable, Master & Dynamic will issue a gift card in an amount determined at its discretion, rather than a refund.
LEGAL AND CONSUMER RIGHTSThis Limited Warranty gives you specific legal rights, which may vary by jurisdiction. Master & Dynamic reserves the right to modify or update this warranty policy at any time without prior notice.
If you believe your product is defective within the warranty period, please contact us at support@masterdynamic.com with your serial number, proof of purchase, and return shipping address to begin the claim process.
Master & Dynamic guarantees this product against defects in materials or workmanship for a period of one year from the date of original purchase on our website or from an authorized Master & Dynamic retailer or reseller. As an exception to this warranty period, batteries are guaranteed for proper functioning for a period of one year from the date of original purchase. Defective batteries are covered by Master & Dynamic’s Limited Warranty but battery wear from normal use is not covered.
If returned within the warranty period, Master & Dynamic will, at its discretion, either repair the defective product or replace it with a repaired or refurbished product of the same model and specifications, subject to availability. If an identical replacement is unavailable, Master & Dynamic may offer a replacement of equal or greater value or provide a gift card as determined by Master & Dynamic. This limited warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect, incidental, or consequential damages that arise from the use of this product.
EXCLUSIONS & LIMITATIONSMaster & Dynamic’s Limited Warranty does not cover normal wear and tear, including scratches, discoloration, or minor peeling that does not affect product functionality. Battery degradation from regular use is not covered beyond the guaranteed one-year functionality period. Additionally, this warranty does not cover physical damage caused by misuse, accidents, or exposure to extreme conditions, including but not limited to water damage, heat damage, or drops. Unauthorized modifications, repairs, or disassembly will void the warranty. Replaceable components, such as ear pads and cables, are covered only in cases of proven manufacturing defects and will be replaced only once during the warranty period. Loss or theft is not covered.
If a product is replaced under warranty, the replacement unit will be covered for the remainder of the original warranty period or for 60 days from the date of replacement, whichever is longer.
RETURNS & PROCESSING TIMEThe serial number and proof of purchase are required in order to enact the warranty for products purchased on our website or from an authorized retailer or reseller. This policy is also applicable to products received as a gift. Customers must return the defective product before a replacement is issued. Once received, the unit will be evaluated, and a repair or replacement will be processed within 10 business days.
If an exact model replacement is unavailable, customers may receive a comparable replacement or a gift card in an amount determined by Master & Dynamic to be used toward a future purchase.
LIMITED EDITION AND CUSTOM PRODUCTSFor limited-edition or customized models, if an identical replacement is unavailable, Master & Dynamic will issue a gift card in an amount determined at its discretion, rather than a refund.
LEGAL AND CONSUMER RIGHTSThis Limited Warranty gives you specific legal rights, which may vary by jurisdiction. Master & Dynamic reserves the right to modify or update this warranty policy at any time without prior notice.
If you believe your product is defective within the warranty period, please contact us at support@masterdynamic.com with your serial number, proof of purchase, and return shipping address to begin the claim process.