What is your return policy?

All products purchased from our website may be returned to us within 14 days for a full refund less any shipping costs, no questions asked.

International return orders may be subject to return shipping fees.

To initiate a return, please submit a request and our support team will begin an returns authorization and issue a prepaid shipping label for use in sending back your item in the original Master & Dynamic packaging.

Accessories such as ear pads and cables are only eligible for returns if they have not been used.

Products purchased from one of our authorized resellers need to be returned through the reseller following their returns policy.

Master & Dynamic does not accept returns or exchanges of Master & Dynamic products purchased from other retailers.

Furthermore, we do not accept returns or deliveries without a valid returns authorization from our support team.