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DOCUMENTATION

  • How do I clean and maintain my MW75 Neuro?

    Clean only with a dry cloth, or soft, slightly damp cloth.  The soft fabric sensor ear pads may be cleaned only with an alcohol wipe to improve signal quality.  

    Do not use any other cleaning products.  Do not soak, submerge, or allow moisture to enter near the drivers or cable jacks as this may result in electric shock.  

    Return your headphones to their storage pouch when not in use.  

    MW75-Neuro_Zen-Desk-12.png

     To avoid damage, do not store other items in the headphone pouch along with your headphones. 

  • How do I remove/replace the ear pads?

    The ear pads for your MW75 Neuro headphones are connected via magnets.  

    To remove, gently pull the ear pad off the headphone.  

    To attach, line up the ear pads with the ear cups. The magnets will help pull and lock the ear pads into place. 

    MW75-Neuro_Zen-Desk-09.png

  • How do I check/update the firmware version?

    If you haven't already, please install the "M&D Connect" app on your mobile device 

    Once installed, connect to your headphones in the “M&D Connect” app  

    The app will inform you if an update is available. Firmware updates require headphones to be charged to 60% or higher.  Audio playback, phone calls, multipoint connection, charging, and wired audio will not be accessible during the firmware update.  

     

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