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  • What is Active Noise Cancellation (ANC) & what are the different types?

    Active Noise Cancellation is an active, electronic method of reducing unwanted ambient sound that adds processed sound to your audio to reduce the perception of ambient noise.  

    Sound isolation is a passive, physical method of reducing external noise to reduce the ambient noise that enters through your headphones. 

    Activate ANC by pressing and holding the ANC button on the left ear cup.  


    There are three different ANC options available on your MW75 headphones. 

    1. Adaptive ANC will automatically detect the noise levels around you and adjust the ANC level.  
    2. Max ANC will use the maximum levels of noise-cancelling and works best for very loud environments (planes, trains, etc.).  
    3. All Day ANC will cancel less environmental noise and is more suited for regular use throughout the day. 


  • How do I pair my MW75 Headphones to more than one device?

    Multipoint is the ability to connect your headphones to two devices at one time.

    When using multipoint, audio content will automatically switch between devices and phone calls will interrupt active content.  

    To access the multipoint function:

    1. Enter pairing by pressing and holding the power/pairing button and connect to the first device
    2. Enter pairing mode again and  the first device will disconnect 
    3. Connect the second device in the same manner
    4. Power the headphones OFF completely
    5. Power your headphones back ON and they will automatically connect to both devices simultaneously.  
    6. To switch between the two connections, pause playback on one device and play from the other.

    NOTE: you can manually activate pairing mode by holding the Power/Pairing button for 4 seconds until the indicator light pulses and the pairing tone is heard. This can be done when the headphones are ON or OFF. Access the Bluetooth menu on your device and select M&D MW75. Hold the button again to cancel pairing mode 


  • What are EQ settings & how can I change them?

    EQ (equalization) settings allow you to emphasize different frequencies according to personal preference.

    Your MW75 headphones currently support a Bass Boost to emphasize bass frequencies, a Bass Cut to emphasize treble frequencies, a Podcast EQ to emphasize vocals and mid-range sounds, and an Audiophile EQ inspired by a popular target curve to emphasize mid and treble frequencies. 

    EQ settings will apply when playing content such as music, movies, etc. through either Bluetooth or digital USB audio. EQ settings will not apply to phone calls, video calls, or other communications received or sent. 

    You can adjust the EQ settings on your MW75 headphones by connecting to the M&D Connect mobile app. Within the app, you can select EQ presets that best fit your preferences.  


    Download on the App Store Get it on Google Play Tencent



    NOTE: MW75 should be connected to your phone in the Bluetooth® menu settings prior to using the M&D Connect app. 

  • What is Hi-Res Audio and how do I use it?

    Hi-res (high-resolution) audio is any audio file format that surpasses CD (compact disc) quality, which is 16-bit audio depth and 44.1 kHz sample rate. 

    You can listen to hi-res Bluetooth®audio with aptX Adaptive up to 24-bit/48kHz on your MW75 headphones when connected to a compatible source device.

     You can listen to hi-res USB-C Digital audio up to 24-bit / 96kHz on your MW75 headphones when connected to a compatible source device by USB-C to USB-C.

    Hi-res audio requires a hi-res audio file or a streaming service that supports hi-res audio.

  • What is Digital USB (Wired) audio, and how does it work?

    There are two different wired audio options available with your MW75 headphones

    Wired Audio (Analog)

    For analog wired audio, please use the provided USB-C to 3.5mm cable and plug it into your headphones' USB-C input. Please note that passive audio is available while the headphones are ON or OFF, however they do need to be powered ON in order for ANC and Ambient modes to work. 


    Wired Audio (digital) 

    For digital wired audio, please use the provided USB-C to USB-C cable and plug it into your headphones' USB-C input. This will engage digital USB (wired) audio up to 24-bit / 96 kHz.

    Your headphones will automatically power ON if the device supports digital audio.  


    Please note that phone calls, the Multi-Function button, and volume controls are not supported when using digital wired audio connections.   

    Only M&D audio cables are compatible with the MW75.

  • Does MW75 work with my device's voice assistant?

    You can use your mobile device's voice assistant with your headphones by pressing and holding the multi-function button on the right ear cup. This will activate the native voice assistant on your device.